Practical, hands-on writing from Pratham Agrawal, a ServiceNow & AI Engineer at Infosys. Expect step-by-step guides on ServiceNow AI Agent Studio, Now Assist and GenAI. I also cover best practices for designing, testing and governing AI agents in the enterprise, plus lessons from real implementations. Along the way, I write about Next.js, web performance and SEO, drawn from years of full-stack development. New posts focus on what works in production, not just what’s in the docs.
